As members of Disney’s exclusive Club 33, Scott and Diana Anderson visited the two Anaheim theme parks 60 to 80 times a year.
The private club, with its wood-paneled trophy room and other amenities, was the center of their social life. They brought friends, acquaintances and business associates. As a couple, they went on the Haunted House ride nearly 1,000 times.
The club’s yearly dues were $31,500, and with travel and hotel expenses, the Arizona couple were spending close to $125,000 annually to get their Disney fix.
All of it came to an end in 2017, when Disney revoked their membership in the club after an allegation that Scott Anderson was drunk in public. Diana Anderson, a hardcore Disney aficionado since childhood, called it “a stab in the heart.”
The Andersons, both 60, have spent the years since then — and hundreds of thousands of dollars — trying to get back into Club 33. On Tuesday, an Orange County jury rejected their claim that Disney ousted them improperly.
It had taken the Andersons more than a decade to gain membership in Club 33, which includes access to exclusive lounges, dining, VIP tours and special events.
They finally made it off the waiting list in 2012.
Scott and Diana Anderson in front of Club 33 in June 2017.
(Courtesy of Anderson family)
“They finally became part of this special place,” their attorney, Sean Macias, told jurors in the civil trial. “That was their spot. That was their happy place, their home.”
At about 9:50 p.m. on Sept. 3, 2017, security guards found Scott Anderson near the entrance of California Adventure displaying signs of what they took to be intoxication, including slurred speech and trouble standing, according to trial testimony.
“His breath smelled of alcohol quite a lot,” one of the guards said in court.
The club swiftly ousted them.
Macias said Scott Anderson had 2½ to 3 drinks and that Disney did an incomplete and slipshod investigation, with no Breathalyzer or blood tests and no videos of Anderson’s behavior that night.
“They have not established that Mr. Anderson was intoxicated,” Macias said. Instead, he argued, Anderson’s symptoms were the result of a vestibular migraine, which can be triggered by red wine — among the drinks Anderson consumed that day.
In effect, Macias argued, Disney was punishing Anderson for a medical condition.
A medical expert testified for the Andersons that the symptoms of a vestibular migraine could be confused with intoxication, with a neurologist hired by Disney countering that Anderson’s behavior was more likely the consequence of drinking.
The September 2017 incident was not the first time the Andersons had run afoul of Club 33 management. The year before, Diana had been briefly suspended for “using some salty language … a couple F-words,” as Macias put it.
Macias told jurors that the Andersons filed suit against Disney to vindicate their reputation. “He doesn’t want to be known as a drunk,” Macias said. “They love that place. They took the fight to Disney because it’s his name.”
In their complaint, the Andersons asked to be reinstated to Club 33, with a $10,500 reimbursement for four months of unused membership in 2017. They also wanted $231,000 — the equivalent of seven years in the club.
Jonathan E. Phillips, an attorney representing Disney, said that Club 33 membership guidelines forbid public intoxication.
“They did not want to pay the consequences of failing to follow the rules,” Phillips told jurors, adding that Scott Anderson’s conduct “cost his wife of 40 years her lifetime dream of having access to Club 33.”
The security guards, who no longer work for Disney, were more credible than the Andersons, Phillips said — “What possible reason did the security guards have to lie to you?”
In their original complaint, the Andersons alleged that Club 33 targeted them for retaliation because they had complained about a club member harassing other members and staff. But Superior Court Judge Deborah Servino curtailed that line of evidence, which the Andersons saw as the death knell for their case.
“My wife and I are both dead set that this is an absolute wrong, and we will fight this to the death,” Scott Anderson, who owns a golf course in Gilbert, Ariz., told The Times. “There is no way we’re letting this go.”
He said the lawsuit has cost him about $400,000.
“My retirement is set back five years,” he said. “I’m paying through the nose. Every day, I’m seeing another bill, and I’m about to keel over.” He said he will appeal.
His wife said she wants to keep fighting.
“I’ll sell a kidney,” Diana said. “I don’t care.”
